Refund and Cancellation Policy

Refund and Cancellation Policy for Onsite Solution

At Onsite Solution, we strive to provide our customers with the best possible service experience. We understand that sometimes, you may need to cancel a booking or request a refund. Please read our Refund and Cancellation Policy carefully before booking a service through our website.

Cancellation Policy

You may cancel a service booking at any time before the service provider arrives. If you wish to cancel a booking, please contact us as soon as possible through our website or by calling us. If you cancel a booking before the service provider arrives, you may be eligible for a refund.

Refund Policy

We offer refunds for cancelled bookings according to the following policy:

If you cancel a booking at least 24 hours before the scheduled service time, you will be eligible for a full refund.
If you cancel a booking less than 24 hours before the scheduled service time, you may be charged a cancellation fee, and the refund amount will depend on the service provider's cancellation policy.

In some cases, service providers may have their own cancellation policies, which may differ from our policy. We will inform you of any applicable cancellation fees or policies before you book a service.

In the event that a service provider cancels a booking, we will notify you as soon as possible and provide you with a full refund.

Refunds will be issued to the original payment method used to book the service. It may take several business days for the refund to appear on your account.

If you are not satisfied with the service provided by a service provider, please contact us as soon as possible. We will work with you and the service provider to resolve any issues and find a satisfactory solution.

Changes to Refund and Cancellation Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. If we make material changes to this policy, we will notify you by email or by posting a notice on our website.

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at 91794-30444 or onsitesolutions17@gmail.com.